Privacy Policy
Last updated: July 20, 2026
Level 300 Games ("we", "us") is a mobile app studio based in Montréal, Québec, Canada. This policy explains what our apps and this website collect, why, and what you can do about it. It applies to every app we publish on the App Store and Google Play.
What we collect
We designed our apps to work with as little personal data as possible. Depending on the app, we may process:
- Content you provide — photos, audio, text or lists you submit to a feature (for example a photo of a math problem, or a voice memo to transcribe). This is used to produce your result and is not used to train models.
- Anonymous usage and crash data — which screens are used and what broke, so we can fix it. Not tied to your identity.
- Purchase status — handled by Apple and Google. We never see or store your payment details.
What we do not do
- We do not sell or rent your personal data to anyone.
- We do not build advertising profiles or track you across other apps and websites.
- We do not ask for permissions an app does not actually need.
Third-party processors
Some features rely on third-party infrastructure — cloud hosting, AI model providers, crash reporting, and the Apple and Google app stores. These providers process data only to deliver the feature you requested, under their own privacy terms.
Device permissions
Camera, microphone, photo library and notification access are requested only when a feature needs them, and only at the moment you use that feature. You can revoke any permission at any time in your device settings; the rest of the app keeps working.
Children
Our apps are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.
Your rights
You can request access to, correction of, or deletion of your data at any time. Under Québec's Law 25, Canada's PIPEDA, the GDPR and the CCPA you may also object to processing or request portability. Email us and we will respond within 30 days.
Changes
If this policy changes materially, we will update the date above and note the change in the relevant app release.
Contact
Questions or requests: info@level300games.com